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Religion, Politics, Rants and all things Controversial Ok, good old fashioned debate. Not for the faint hearted, but keep it non offensive, clean and tempers in check...

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Old 30-07-10, 04:08 PM
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Bit of a Friday afternoon rant/grumble here...

Customers ask for leased line quotes every so often... before going through the process of creating a full quote you tell them it will be ballpark £10-£15K per year depending on bandwidth and distance from the exchange... customer says fine do me a full quote... you do full quote and it comes out about £12K a year so you put in into a nice glossy format with bells and whistles and customer says... sorry too expensive!!!

I don't understand why the ballpark is OK but the final quote isn't !! Most annoying haven't spent all that time producing it.

Oh and before anyone shoots me down over price they were about 9Km from the exchange

Rant over and relax... nearly weekend

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Old 30-07-10, 05:05 PM
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I feel your pain and I must admit I dont miss that side of IT.

I do miss the geeky shiney new hardware and operating systems side but defo not the BS that comes with it.
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Old 30-07-10, 05:06 PM
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Tyre kickers matey, we get it all the time. Heres some of our standard pearlers.

"So how long would my Lifetime Listing be valid for"
erm... as long as you want

"can I have a 30 day trial"
no

"send me some more information"
I've already sent you all the information, theres nothing else to send, its pretty straightforward.

"Can you guarentee that I will be at the top of page 1 Google"
I could, but we would need to put quite a few more 0's on the £50

"Can you guarentee that I will get lots of sales"
No, I don't know how good you are at selling your own products, we should be able to send you some leads though.

"I'm already with Touch Local"
Thats great, but we're not Touch Local...

"I'm busy and have more important things to do"
Ok, but you called us?

"Can I pay in installments"
listen mate, its £50, if you can't afford it, clear off

Well ok, maybe that's what I'd like to say
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