answering services

we're often out of the office and so we decided to try an answering service that emails us whenever there is a genuine call, and doesn't bother us if it's a time waster.

we had a 2 week free trial with Call answering service, telephone answering service and virtual PA services - Reception Bureau and now we're using them a lot.

we pay £20 per month including 25 calls (we're not charged for time wasters) and it pays for itself with customers we might otherwise have missed.

just thought this might be useful for others too.

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CRM software, invoicing & contacts for £99
Instant access to customer details
Create quotes and invoices in seconds

Looks pretty good.

We use a VA ourselves. Mainly to handle any call overflow, and she's very professional. The switch over is seemless, and as far as a customer is concerned, they are dealing with a rep of the company.

These services are becoming more common, but would certainly recommend ours Message Angels

An extremely cost effective way of absorbing more inbound calls without having to pay for more expensive bums on seats.

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cheers Steve
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