What a pain!

Well as you all know you live and learn

Our hosting company contacted us about a site I host in the USA that a spam email had been sent from the site and that the ip address was now to be blocked and blacklisted

So now have to change hosting companies for the USA site what a pain - website down loosing money!

Bloody spammers!

__________________
PDF Software | K Rend | Claim Back Construction Retention |Fast Drying Screeds

Forum Rules and FAQ's at a glance

Having worked for a data marketing company previously I know that pain only too well Tomsk!! Obviously the nature of the business meant we were prone to emails been classified as "spam" - even though everything was optin!

It only happens once [in the early days] but was a massive lesson. After this nothing was sent from the website IP apart from the odd auto responder/database driven email [these are very rarely marked as spam as they trickle through rather than a mass send] and the vast majority all emails went via email platforms with multiple IPs.

__________________
French Doors | Folding Sliding Doors | Folding Doors

Spam is a problem for everybody these days.

__________________
PSP articles
London Swimming Pools
psp4pools blog

Following on from this, is it possible for the "message receiver" to tell the difference between an email which purportedly comes from your email address and one which really does?

If it isn't, then don't a lot of us risk being blacklisted because of botnets and the like?

__________________
Career Counselling | Graduate Careers Advice
Outplacement Support

Blimey what a pain

So is it your site got hacked and used as a relay, or is it a shared host and you have some dodgy neighbours on the same server?

The simplest check for the average user is the mail will claim to be from xyz bank, or your website and the visible email will look ok, this is called spoofing and is old as the hills. Unfortunately this spoofing, or phishing as it has now evolved into gets ever more sophisticated, but normally the link it tries to send you to will give the game away as you hover your mouse over it, or right click and select properties depending on your mail client. Looking at the message headers will also give you more info about the origins.

If someone was trying to spoof your mail, then the first place to call is your ISP. Spoofing is a form of identity theft, so illegal, but is little threat for the average company until you become a recognised brand name. If you ever caught a competitor doing it, then go and talk to a solicitor

__________________
cheers Steve
Forum Admin - teaboy and general gofer...

Forum Rules and FAQ's at a glance | Find me on Google+ | or even Facebook!

My Local Services - The UK and US Online Business Directory | JobsVitae - Recruitment Help and CV Creation

If you're here to spam, then expect a ban

Thanks, sjr4x4.

Until asking my question, I'd rather assumed this was all part of the wonderful web world ....

I only occasionally get a "return" - the daftest situation is when an email I haven't sent goes from one to another of my own email addresses. Equally occasionally, I get a "refused access on account of the message being probably spam" from a company I haven't contacted.

I will now investigate. It might be the remnants of an old problem with the previously used server, I suppose - but I'd like to know!!

Thanks again, Linda

__________________
Career Counselling | Graduate Careers Advice
Outplacement Support